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Collision & Auto Body Repair Across Greater Boston

Six local shops in Somerville, Medford and Everett. Start with the location that works for you.

Customer Reviews Across Six SAC Group Locations

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Compare customer feedback for the individual shop you plan to visit. Look for comments about communication, the repair process and collection, and check the original review source for current information.

Before booking, ask your chosen location for written warranty terms covering your repair. Coverage, exclusions and replacement-part warranties should be confirmed directly with the shop.

How to Start Your Auto Body Repair Estimate

Choose a SAC Group shop and call to explain the damage. Photos can support the initial conversation, but an assessment may be needed to identify hidden damage and confirm the repair plan.

Step 1

Choose a local shop. Call the location that is most convenient for you.

Step 2

Describe the damage. Ask how to share photos and whether the vehicle needs an in-person assessment.

Step 3

Plan the next step. Discuss estimate details, repair authorization and scheduling with the team.

A Closer Look at SAC Group — Location by Location

Meet the six locations in Somerville, Medford and Everett. Use each shop page to find its address, direct phone number, repair guidance and estimate next steps.

Insurance Questions? We’ll Walk You Through It.

Have a claim number or an insurer estimate? Bring it to your chosen shop and ask how the team handles repair documentation, appraiser communication and changes to the repair scope.

  • Help with claim steps (general guidance)
  • Damage documentation tips
  • Rental / towing coordination (when needed)

What to Look for in Auto Body Shop Reviews

Read reviews for the specific location you are considering. Recent, detailed feedback can help you prepare questions about estimates, updates, paint finish and the handover experience.

  • Clear updates you don’t have to chase
  • Friendly, straightforward help with next steps
  • Quality workmanship that looks right and holds up

Quick Answers Before You Book.

Get straightforward answers about estimates, repair timing and choosing a local auto body shop.

What photos help with a repair estimate?

Take a clear view of the whole vehicle, each damaged area and several close-ups from different angles. Only photograph the vehicle when it is safe. Call the shop for its preferred way to receive photos. Pictures cannot reveal every damaged part, so an in-person assessment may still be needed.

How do I choose a SAC Group location?

There are three SAC Group shops in Somerville, two in Medford and one in Everett. Compare the addresses and call the shop that fits your route. Confirm service availability, appointment arrangements and any insurance paperwork before your visit.

How long do auto body repairs take?

Timing depends on the damage, parts availability, required procedures, approvals and the shop schedule. Ask for an expected timeline after the vehicle is assessed and for updates if the repair scope changes.

What should I ask about a rental vehicle?

Ask the shop about available coordination options and check rental benefits with your insurer. Confirm the provider, availability, daily charges and who is responsible for payment before making arrangements.

Can minor-looking damage hide a larger problem?

Yes. A small visible mark does not show the condition of parts behind a bumper or panel. Tell the shop about warning lights, unusual noises, changed steering or doors that no longer close normally. Arrange a professional assessment before deciding how to move or repair the vehicle.

Choose Your Shop. Plan Your Next Step.

Call one of our six locations to discuss the damage, confirm availability and arrange an assessment. Ask how to share photos with the shop. Online messaging is coming soon.

Six Locations. One Group.

Find SAC Group auto body shops in Somerville, Medford and Everett, Massachusetts. Select a location for contact details, directions and repair information.

Somerville Auto Center logo

Somerville Auto Center

193 Somerville Ave
Somerville, MA 02143

(617) 625-7400

Medford Auto Center logo

Medford Auto Center

397 Riverside Ave
Medford, MA 02155

(781) 395-7800

Fred M Susan Auto Body logo

Fred M Susan Auto Body

269 Somerville Ave
Somerville, MA 02143

(617) 776-1570

Everett Auto Center logo

Everett Auto Center

35 Orient Avenue
Everett, MA 02149

(617) 545-5545

Medford City Auto Body logo

Medford City Auto Body

21 Locust St
Medford, MA 02155

(781) 391-3446

Toucan Auto Center logo

Toucan Auto Center

619 Somerville Ave
Somerville, MA 02143

(617) 764-2880