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Towing & Rental Coordination

A damaged vehicle may need transport to the repair shop, and you may need another way to get around during repairs. Contact your selected SAC Group location before arranging delivery. Confirm towing or rental coordination options, availability, and the responsible provider rather than assuming every arrangement is included.
Person using a smartphone to coordinate towing services with a flatbed tow truck in the background.

Confirm the Destination Before the Vehicle Moves

Use the exact shop name, street address, and direct phone number. Ask whether the shop can receive the vehicle at the proposed time and how keys and paperwork should be handled. For rental transportation, confirm the reservation, eligibility, charges, and any insurer authorization with the provider and insurer.
Concerned woman making a phone call after an accident to arrange vehicle transport.

Prepare for the Assessment

  1. Choose the SAC Group location that will receive the vehicle.
  2. Call that location to confirm timing and handover instructions.
  3. Ask the transport provider about charges and arrangements.
  4. Confirm rental terms and coverage before making a booking.

Choose a SAC Group Location

Find direct contact details for our shops in Somerville, Medford, and Everett. Confirm this service’s availability, vehicle suitability, and appointment arrangements with the location before visiting.

Common Questions

Should I drive a damaged car to the shop?

If you are uncertain whether it can be driven safely, arrange professional assessment or transport rather than relying on photographs or this website to decide.

Does the shop provide free towing?

Do not assume towing is free or included. Confirm availability, the provider, charges, and any coverage before authorizing transport.

Can I send a tow to any SAC Group address?

Confirm the receiving location first. Each shop has its own address, phone number, schedule, and vehicle-handling arrangements.

Start With Photos

Choose a shop and call to discuss the damage, ask about an estimate, and arrange the next step. Have the vehicle’s year, make, model, and any claim reference available.