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Medford Auto Center

Medford Auto Center is the SAC Group shop at 397 Riverside Ave in Medford, Massachusetts. Speak with this location about body damage, auto painting, and estimate arrangements. Whether you are comparing repair options or organizing a claim, start with the Riverside Ave team for information about your vehicle.
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Call (781) 395-7800
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Know Which Shop You Are Contacting

There are two SAC Group locations in Medford. Medford Auto Center is on Riverside Ave; Medford City Auto Body is on Locust St. Check your appointment details before arranging a drop-off or tow, and call the Riverside Ave number if this is your chosen shop.

Phone:
(781) 395-7800

Address:
397 Riverside Ave, Medford, MA 02155

Hours:
Monday–Friday: 8:00 AM–5:30 PM
Saturday: 8:00 AM–1:00 PM
Sunday: Closed

Start With Photos

Take a wide photo showing where the damage is on the vehicle, then close-ups and views from different angles. Photograph only when it is safe. Photos can help start a discussion, but an in-person inspection may reveal damage that a camera cannot show.
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Three Simple Steps

  1. Prepare photos. Include wide views and close-ups of the damage.
  2. Contact Medford Auto Center. Call (781) 395-7800 and ask how to share the images.
  3. Arrange the assessment. Confirm whether the shop needs to see the vehicle before preparing a repair plan.

Discuss Your Body and Paint Repair

Describe the damage, vehicle details, and any concerns about doors, lights, wheels, glass, or warning messages. The shop can discuss the appropriate assessment and confirm which work it can undertake. Specialty services and scheduling should be confirmed directly.

Learn about collision and body repair, paint refinishing, and bumper and scratch damage before your visit.

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What to Expect

  1. Discuss the damage. Tell the shop what happened, which areas are affected, and whether the vehicle can be moved.
  2. Arrange an assessment. Ask how to share photos and when to bring the vehicle in for inspection.
  3. Review the plan. Discuss the proposed work, parts, timing, payment, and any insurer involvement before authorizing repairs.
  4. Confirm collection details. Ask about completed work, care instructions, and any follow-up checks.

Customer Reviews

Rating stars
Look for feedback about Medford Auto Center specifically, including communication, the estimate process, and the work described. Reviews from other SAC Group locations should be identified separately.
Reviews for This Shop

Questions About This Location

Where is Medford Auto Center?

Medford Auto Center is at 397 Riverside Ave, Medford, MA 02155. Call (781) 395-7800 before visiting to confirm appointment and arrival arrangements.

What should I prepare before calling?

Have the vehicle’s year, make, model, a short description of the damage, and any existing estimate or claim reference ready. Explain whether anything has changed in how the vehicle drives, closes, or displays warning messages.

Can photos give me a final repair price?

Photos can help identify visible damage and start an estimate discussion. A final repair plan may require an in-person inspection, measurements, or access behind damaged panels. Ask the shop what the estimate includes and what could change.

How do I arrange drop-off or collection?

Contact this location directly to confirm arrival time, key handover, parking, and collection arrangements. If towing is needed, confirm the destination and receiving arrangements before transport.

Visit Medford Auto Center

397 Riverside Ave, Medford, MA 02155
(781) 395-7800

Monday–Friday: 8:00 AM–5:30 PM
Saturday: 8:00 AM–1:00 PM
Sunday: Closed

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Talk With Medford Auto Center

Call (781) 395-7800 to discuss your vehicle and arrange an estimate at 397 Riverside Ave. Ask the team how to share photos and what to bring to the assessment.
Call (781) 395-7800
Get an Estimate
Get Directions