Dent Repair & PDR

Dent repair can involve paintless dent repair, conventional body repair, or a combination of work. The right approach depends on the panel, paint condition, dent shape, and access. Contact a SAC Group shop to discuss an assessment and confirm whether PDR is available for your vehicle.

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Close-up of specialized tools being used to repair a dent on a red car.

When Is Paintless Dent Repair an Option?

PDR aims to reshape a damaged panel while preserving its existing finish. It is not suitable for every dent. Cracked paint, stretched metal, sharp damage, panel construction, and limited access can affect the options. Avoid choosing a method on dent size alone: send useful photos and arrange the assessment the shop recommends.

Technician using a specialized light board to perform paintless dent repair on a red car.

Prepare for the Assessment

Photograph the whole panel and the dent from several angles.
Tell the shop whether the paint is cracked or the panel was repaired before.
Ask whether PDR or conventional repair should be assessed.
Confirm the available service, scope, and estimate before scheduling.

Choose a SAC Group Location

Find direct contact details for our shops in Somerville, Medford, and Everett. Confirm this service’s availability, vehicle suitability, and appointment arrangements with the location before visiting.

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Prepare for an Estimate

Common Questions

Does a small dent always qualify for PDR?

No. Shape, location, access, material, and paint condition matter as well as size. The shop must assess suitability.

Does PDR include repainting?

PDR is intended to retain the existing paint. If the finish is damaged or the panel needs a different repair method, refinishing may also be required.

Can the shop decide from photos?

Photos can support an initial discussion, but reflections and hidden access points limit what they show. A hands-on assessment may be needed.

Start With Photos

Choose a shop and call to discuss the damage, ask about an estimate, and arrange the next step. Have the vehicle’s year, make, model, and any claim reference available.